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Guarantee

Divorce Document Service Cancellation or Refund
In the event that your divorce documents are not accepted by the courts due to errors and we are unable to correct these errors you will be eligible for a full refund of our fees.

Full refunds are available under the following circumstances:

  • If you contact us to cancel your request prior to the service being performed
  • In the event that an ordered item is not available or we are unable to fulfill your order.
  • In the event that errors are made by Untie the Knot Divorce Service or yourself and we cannot correct them.
Money Back Guarantee
We Guarantee:

That your uncontested divorce forms will be typed up in the correct forms for your particular state in accordance with county requirements and that those forms will be accepted for filing in your court registry.

That your divorce forms will be free of clerical errors, using the information provided by you in our questionnaire.

That we will make any revisions to your documents requested by you, as often as you wish, at no additional cost to you, provided those changes do not alter the form required by the court and still meet our requirements as set out in the questionnaire and terms of service.

That if the court requests any changes to your documents that are clerical in nature, where a Supplemental Affidavit is required and we can use your specific words, we will make those changes at no additional cost to you.

That we will provide you with unlimited, friendly and professional support by telephone or email throughout the entire process.

That if your documents are rejected due to any fault of ours and we are unable to revise the documents, we will refund 100% of our fees.

Situations outside of our control are not covered by our guarantee. We unfortunately cannot guarantee:

That the circumstances of your divorce change in such a way that those changes no longer meet the requirements set out in the questionnaire and terms of service.

That your divorce will remain uncontested.

That a judge will grant your divorce based on the information provided to the court.

We are proud of the number of referrals we receive from previous clients.  By using our service, you can be assured that you will receive the personal attention and support that we are known for.

If you have any questions regarding our guarantee, please feel free to contact us.